Box Office Form
1. Box Office hours are weekdays from noon until 4:00 p.m. excluding ACC Holidays, Event box office is open one hour prior to the posted event time. Presenters may request event box office staff open for additional time at hourly rates (see rate sheet). Tickets may be purchased online at mortontheatre.com or http://bit.ly/4MTtix.
2. Please use the following web address or shortened link when referring customers for ticket sales through the Morton Theatre box office: mortontheatre.com or the shortened http://bit.ly/4MTtix.
3. Patrons of free events must possess an entry pass (i.e. tickets, wristbands, stamps, etc.) for movement into and around the theatre. Morton event staff takes a metered attendance count during each performance. Morton Theatre Management will not seat any number that exceeds theatre capacity.
4. Box office request forms should be submitted at least three weeks before ticket sales begin. Failure to provide this information in a timely manner could affect the date tickets are available for sale.
5. The Morton Box Office works on a point-of-sale basis; no reservations are accepted. Tickets are purchased on a no-exchange and no-refund basis.
6. The Morton Theatre accepts cash and Visa/MasterCard, Discover, American Express and Downtown Athens Gift Certificates. The Box Office will charge patrons a $2.50 transaction fee for ticket sales and there are fees for tickets purchased online (see box office form for current rents). Fees are waived by using cash for ticket purchases in person only.
7. Any changes to ticket pricing or event details must be submitted in writing via e-mail. Morton Theatre Management will acknowledge receipts and institute changes accordingly.
8. Tickets purchased in advance by phone or Internet will be issued to the patron as an e-ticket, presentable either on a mobile device or as a printed copy.
9. Collected ticket income through credit card and cash sales will be deducted from the final bill at settlement and checks will be surrendered to the presenter. A final settlement check for proceeds over the rental invoice will be processed within 3 business days after the close of the event.
10. We cannot foresee all needs and changes that occur. Please inform Morton Theatre Management of problems as soon as they arise, and we will try to work with you to solve them.
RATE STRUCTURE
$30 per production fee for processing tickets + $0.30 per ticket sold supply fee invoiced to presenter
$2.50 per transaction (charged to phone & walk-up patrons; discounted for cash & check purchases)
$2.00 per ticket (charged to patrons for online purchases)